What do I need to know as Welfare Officer at an English grassroots club with under-18 players? DBS checks, safeguarding training, reporting concerns, messaging and photos, and away travel under FA rules and guidance.
Yes. Every club and league that runs under-18 teams must have a Welfare Officer (FA Guidance Note 5.1). Before and after appointment, the Welfare Officer must:
The role (Guidance Note 5.3) includes making sure:
Your County FA DSO is your first point of contact for advice.
It is FA policy that anyone aged 16 or over in a role that involves potentially unsupervised activity with under-18s must hold an FA DBS Enhanced Criminal Records Check with Children's Barred List. The FA's eligibility list (Guidance Note 3.3) includes:
Roles that are not eligible on their own: club secretary, treasurer, chair, parent helpers who don't coach, clubhouse manager, groundskeeper, photographer, website administrator, social media managers, youth section administrator, a parent running the line, and players (including captains). If someone in one of these roles also coaches or does another eligible role, they need a check for that role.
Clubs must make sure everyone newly appointed to an eligible role has an FA Accepted DBS check before working unsupervised with children. If you're unsure whether a role is eligible, contact the FA DBS Unit on 0115 969 4618 or FAChecks@TheFA.com.
An FA DBS check lasts three years. To be "in date" it must have been completed within the last three years and be valid for the current season.
Renewals: someone renewing can keep working with children and young people as long as the renewal has been submitted to the DBS and shows as "in progress" on The FA's Club Portal. If it has expired and no renewal is in progress, they must stop any unsupervised work with under-18s until a new check is accepted.
Tracking: the Club Portal shows each person's DBS status, the issue date of their latest certificate and its expiry date. Club Welfare Officers, assistant Welfare Officers and club secretaries can use it to see who needs to renew.
Moving role or club: an in-date FA Accepted DBS check carries over to a new role or a new club within grassroots football, so no new check is needed until it expires.
Welfare Officers themselves must hold an accepted FA DBS check less than three years old to attend the Welfare Officer Course.
Who starts it (FA Guidance Note 3.2):
| Role | Contact | ID verifier |
|---|---|---|
| Grassroots coach, manager (including assistants), first-aider or other eligible club role | Club Welfare Officer | Usually the club Welfare Officer or the youth league Welfare Officer |
| Club Welfare Officer | County FA Designated Safeguarding Officer | County FA DSO |
| Referee, referee mentor, coach, assessor or tutor in under-18 football | County FA Referee Development Officer | County FA RDO, DSO or league verifier |
The three steps
Cost: volunteers pay a £11 administration fee and no government charge. Paid staff also pay the DBS government fee.
Setting the club up as a verifier: the Welfare Officer emails FAverifiers@FADV.com with the club name, Welfare Officer's name and FAN (FA Number), completes the registration form, and then receives the club's organisation PIN and login for the online system.
If the certificate hasn't arrived within 60 days, the applicant can track it on the DBS website.
Before they start: clubs must make sure every newly appointed person holds an FA Accepted DBS check before working unsupervised with children. A DBS check is only one part of safer recruitment; The FA also expects a clear role description, an interview, references, sight of qualifications and a supervised trial session.
FA DBS helpline: 0115 969 4618 or FAChecks@TheFA.com.
Sometimes. An existing DBS check can be "ported" into football only if both of these apply (FA Guidance Note 3.2):
To port it, the person tells the FA DBS helpline their Update Service details. There is a one-off £10 charge, which includes ID verification. The FA DBS Unit then checks the status every year for as long as the person is in football. The DBS charges £13 a year for the Update Service.
The FA notes that for most volunteers it is quicker and cheaper to apply for a new FA DBS check (free of government charge for volunteers).
Someone who already holds an in-date FA Accepted DBS check doesn't need a new one when moving to a new role or club within grassroots football.
FA DBS helpline: 0115 969 4618 or FAChecks@TheFA.com.
Content on a DBS certificate is assessed by a specialist FA Safeguarding team, not by the club:
Not completing the process: under The FA's Safeguarding Children Regulations (Regulation 2), anyone in an eligible role must obtain the right DBS check, give any further explanation, references or information The FA asks for, and meet its deadlines. Anyone who fails to do so is subject to an immediate suspension from football activity, which lasts until they comply or win an appeal. This applies even if they withdraw or leave the role.
The FA can also make orders, including suspensions, where someone is barred by the DBS, disqualified from working with children, charged with or convicted of a relevant offence, or assessed as posing a risk of harm to children.
The FA's safeguarding courses and who needs them:
| Role | Course | Notes |
|---|---|---|
| Club Welfare Officer | Welfare Officer Course | Mandatory. Two-hour virtual classroom; you're expected to hold an accepted FA DBS check less than three years old. |
| Club Welfare Officer | Safeguarding for Committee Members | Must be completed before appointment. |
| Secretary, Chair, Treasurer and Welfare Officer | Safeguarding for Committee Members | Free online course. Clubs with under-18 teams can't affiliate until these roles complete it. |
| Qualified coaches and referees working with under-18 teams | Safeguarding Children Course | Online, about two hours. The qualification is valid for two years and they are required to keep it current, by redoing the course or taking the Safeguarding Children Re-certification (online, about one hour, also valid two years). |
| Adult monitoring the club website and social media | Safeguarding Children Course | Recommended in FA Guidance Note 6.1. |
| Young leaders and anyone new to safeguarding | Safeguarding For All | Online introduction; Welfare Officers are asked to encourage young leaders to take it. |
| Parents and carers | Safeguarding Awareness for Parents & Carers | Optional online course. |
The Safeguarding Children Re-certification is free for anyone who did the old Safeguarding Children Workshop and whose qualification expires within six months or has already expired.
Completed qualifications appear on the person's FAN account, and Welfare Officers, assistant Welfare Officers and club secretaries can track training and DBS status on The FA's Club Portal.
Emergency: if a child is at immediate risk of harm, contact the police or your local Children's Social Care first.
Duty to report: under The FA's Safeguarding Children Regulations (Regulation 1.6), every participant must immediately report to The FA any alleged incident, facts or matters about potential abuse or harm to a child, or any sexual offence against anyone. Failing to do so can be treated as misconduct.
Who handles what (The FA's reporting chart):
| What has happened | Report to |
|---|---|
| Behaviour that breaks the club, league, session or venue's codes of conduct or FA guidance | The club, league, session or venue Welfare or Safeguarding Officer |
| Behaviour that isn't immediately dangerous or intentionally harmful but could escalate if ignored | The County FA Designated Safeguarding Officer (DSO) |
| Serious harm, abuse or exploitation, or behaviour showing a risk of it | The County FA DSO, who may escalate to The FA Safeguarding Team, or report directly to Safeguarding@TheFA.com |
If you're unsure, contact the County FA DSO or The FA Safeguarding Team and they will redirect the concern. The NSPCC Helpline (0808 800 5000, help@nspcc.org.uk) gives advice. As Welfare Officer, use The FA's Safeguarding Referral Form (Guidance Note 2.2) and liaise with your County FA DSO, who decides whether the concern goes to The FA's Safeguarding Case Management Team.
If a child tells you something: stay calm, reassure them they've done the right thing and are not to blame, explain you must involve others to help, and don't promise confidentiality or an outcome.
Whistleblowing (when usual procedures have failed): The FA Safeguarding Team on 0800 169 1863 or Safeguarding@TheFA.com.
Not safeguarding: player registration, team selection and playing time are club matters for the club's complaints procedure, not safeguarding concerns in themselves.
The FA also notes that the Crime and Policing Act, introduced on 30 April 2026, places a duty on people in key roles working with children in England, including in sport, to report child sexual abuse they are told about, witness or see in images. The FA is updating its guidance while the government prepares detailed guidance.
This may be an abuse of a position of trust. Under The FA's Safeguarding Children Regulations, anyone who cares for, advises, supervises, trains, coaches, manages, mentors or guides a young person is in a position of trust, whether paid or a volunteer and whatever their qualifications. They must not engage in sexual activity or have an inappropriate relationship with that young person, including 16 and 17-year-olds, even though the age of consent is 16. Since August 2022 it has also been a criminal offence for an adult in a position of trust in sport to engage in sexual activity with a 16 or 17-year-old.
If you suspect an abuse of a position of trust has happened, is happening or may happen, The FA's guidance (Guidance Note 1.7) says you must:
If you can't reach any of those people, or someone is at risk of immediate harm, report it to the police or the local authority's Children's Social Care. If you think your concern has not been dealt with properly, or there is no safeguarding officer, you can consult the local authority's designated officer in Children's Social Care, whose duties include concerns about breaches of a position of trust.
The FA can impose interim suspensions while the police, Children's Social Care or The FA investigate.
The FA's guidance (Guidance Notes 1.7, 6.1 and 6.2) sets these boundaries for anyone in a position of trust, such as coaches, managers and welfare officers:
One-to-one messaging
Team group chats
16 and 17-year-olds with a role (for example young coaches or referees)
Video calls with under-18s
Any inappropriate communication between an adult and an under-18 must be reported straight away to the Welfare Officer, who will seek advice from the County FA Designated Safeguarding Officer or statutory agencies.
The FA supports appropriate photos and filming of children, but its guidance (Guidance Note 8.3) sets these practices:
Do
Don't
Professional photographers and media: brief them on what is appropriate, issue ID to wear at all times, mark no-photo areas, tell them how to identify children without consent (for example a badge or wristband), and don't allow unsupervised or one-to-one sessions or sessions away from the event.
Filming as a coaching aid is allowed if players and parents know it is part of the programme, the opposition is told beforehand, and footage is stored securely, kept only as long as needed and handled under data protection law.
It is not an offence to take appropriate photos in a public place. On private land the owner can decide whether photography is allowed. Report concerns about misuse of images to your County FA Designated Safeguarding Officer or Safeguarding@TheFA.com, or the police if a child is at risk.
The FA's travel guidance (Guidance Note 5.4) applies to youth teams and to open-age teams with 16 and 17-year-old players. At the start of the season the club should have:
Overnight trips and tournaments also need:
The FA's guidance on ratios (Guidance Note 5.5) sets these minimums:
Coaches or young leaders aged 16 or 17 do not count as adults. Having them in the group means you need more adults, not fewer.
The FA points to the NSPCC's recommended adult-to-child ratios as a guide:
| Age | Adults to children |
|---|---|
| 4 to 8 | 1:6 |
| 9 to 12 | 1:8 |
| 13 to 18 | 1:10 |
Anyone supervising, instructing or coaching frequently (more than 3 days in any 30-day period) must hold an in-date FA DBS check.