What can and can't the PILS deal with, and who can it be about?

Covered: harm to physical or psychological integrity, which may include violence, neglect, harassment or bullying, abuse, discrimination, mistreatment or exploitation. It can occur at practice, competition, in locker rooms or stands, during transport or lodging, or online. To be handled, the situation must be serious enough to leave marks or lasting effects, temporary or permanent.

Generally excluded: decisions to admit, exclude or not select someone; referee decisions; facility schedules; criteria for rankings, scholarships or recognition; and internal governance matters. The PILS may still act if these directly cause harm during sports or recreational activities.

Who a complaint or report can be about: mainly federations and recreation or sports organizations; individuals such as coaches, referees, managers, staff, athletes, participants, spectators, and parents or family members; and other organizations such as schools, colleges, universities, municipalities, transporters and private sports or recreation businesses.